Engagement length: 12 months
The situation
Synergi was mandated to manage all payroll activities for several verticals within a sovereign investor's portfolio, focused on end-to-end payroll, personnel services and compensation management. The process runs on an Oracle E-Business Suite HRMS solution with little or no involvement from other stakeholders in the process.
Scope of work
- Managing payroll and compensation operations for circa 750 full-time resources across the different verticals in the UAE
- The entire payroll lifecycle, from initiation to posting, ensuring accurate and timely compensation
- Compliance with UAE labour law and organisational policies
- Creation of a Centre of Excellence focused on process enhancement and subject-matter expertise within the organisation
What was delivered
- Regular and ad-hoc end-to-end payroll process management
- Process improvement and compliance assurance
- Payroll audits
- Management of staff compensation elements and queries
- Centre of Excellence management
- Employee services management
