Skip to content
Diverse business team working in a modern Dubai office

BPO & Shared Services to Power Your Business

Synergi runs and transforms non-core business functions through BPO, consulting, manpower augmentation, and technology-enabled shared services, wherever your business operates.

Helping your business remove manual work, silos, delays, unnecessary overhead.

One connected operating model

Our Core BPO Services

Six specialist functions, coordinated around your business.

01

People operations and development

Human Resources

End-to-end HR, from hire to retire.

Explore Human Resources

Capabilities

  • HR Operations
  • Payroll and Pension
  • Performance Management
  • Organizational Development
  • Learning & Development
  • HRMS Implementation
  • Manpower Augmentation
  • CXO as a Service
02

Systems, support, and managed services

Technology & AI

ERP, automation and managed IT.

Explore Technology & AI

Capabilities

  • ERP Implementation
  • Custom AI Applications
  • AI-Enabled Business Process Automation
  • Service Desk and End-User Support
  • On-Premises and Cloud Managed Services
  • Regulatory Compliance
  • Procurement Support
  • IT Managed Services
  • Collaboration Tooling
03

Brand, communications, and experience

Marketing

Brand, digital, events and PR.

Explore Marketing

Capabilities

  • Marketing Audit and Strategy Development
  • Social Media Management and Paid Digital Ads
  • SEO, GEO and Website Optimization
  • Events Strategy and Management
  • Brand Development and Positioning
  • PR Representation and Media Relations
  • Digital Design
  • Reporting, Performance Analysis and Data Management
  • Fractional Chief Marketing Officer (CMO)
04

Sourcing, contracts, and spend visibility

Procurement

Sourcing, vendors and cost optimisation.

Explore Procurement

Capabilities

  • Procurement Health Check
  • Procurement Function Build-Up
  • Governance, Compliance and Control
  • Procurement Planning and Inventory Management
  • Strategic Sourcing and Cost Optimization
  • Supplier Lifecycle Management
  • End-to-End Operational Support (BPO)
05

Finance operations and reporting

Accounting

Record to report, and everything under it.

Explore Accounting

Capabilities

  • Bookkeeping, VAT & Tax
  • Record to Report
  • Order to Cash
  • Procure to Pay
  • Financial Planning & Analysis
  • Analytics and Reporting
06

Governance, delivery, and transformation offices

Project Management

PMO setup, delivery and transformation offices.

Explore Project Management

Capabilities

  • PMO Setup and Governance Frameworks
  • End-to-End Project Planning and Delivery
  • Program and Portfolio Management
  • Project Resource Planning and Augmentation
  • Risk, Budget and Schedule Control
  • Vendor and Stakeholder Coordination
  • Project Reporting and Performance Dashboards
  • Transformation Office Setup and Management

Showing Human Resources.

Centralized operations

Transform Your Business with Shared Services

Centralize your back-office functions in one shared-services team, wherever your business operates. From HR and finance to procurement, we help you cut costs, strengthen compliance, and scale faster.

  1. 01 Understand
  2. 02 Design
  3. 03 Deliver
  • Cost Savings
  • Multi-Market Reach
  • Access to Expertise
  • Scalable Services
  • Focus on Core Activities

Looking to optimize operations beyond shared services? See how Synergi delivers across our markets — as consulting, manpower augmentation or full BPO, wherever you operate.

  • Business Process Outsourcing
  • HR Outsourcing
  • Accounting Services
  • Technology & AI
  • Procurement
  • Marketing
  • Project Management
  • Shared Services

Sector expertise

Industries We Serve

Private Equity, Family Offices & Holdings

Shared services, portfolio reporting, governance, and specialist operating support for investment firms and diversified holdings.

Semi-government & Public Sector

Compliant HR, payroll, procurement, technology, and back-office delivery for government-linked and public-sector organizations.

Financial Services

Payroll outsourcing, compliance, secure data handling, finance operations, and reporting for financial services and banking organizations.

Energy, Agriculture & Manufacturing

Procurement, inventory, finance, and operational support for energy, agriculture, automotive, and manufacturing businesses.

Real Estate & Construction

Lead generation, document processing, project coordination, and back-office support across development and property portfolios.

Retail, Hospitality & Healthcare

Customer care, order management, returns, patient support, medical record management, and billing for service-led operators.

Showing Private Equity, Family Offices & Holdings.

Why Synergi

Why Companies Choose Synergi

Synergi is more than just an outsourcing provider; we are a trusted partner to businesses across the region and beyond. By combining international standards with regional expertise, we help keep business processes secure, efficient, and compliant.

Gulf business leaders walking through a modern Dubai office

Experience across multiple markets

Regional context informs how teams, controls, and delivery models are designed.

A business team mapping out an outsourcing strategy around a meeting table in an office overlooking the Riyadh skyline

Customized outsourcing strategies

Each operating model is shaped around the organization, its maturity, and its priorities.

Hands going through a printed compliance form at a meeting table

Compliance with local regulations in every market

Governance and local requirements are built into processes and delivery controls.

Modern Gulf operations center supporting scalable business services

Flexible operations that grow with your business

Consulting, manpower augmentation, and BPO can scale as requirements change.

Showing reason 1: Experience across multiple markets.

Company figures

Synergi in Numbers

One regional partner, measured by the outcomes it delivers for businesses across the Gulf and beyond.

  • 50+ clients we have served
  • 5 global delivery locations
  • 100+ years of combined experience
  • 10–15% direct savings

Partner ecosystem

Our Partners

Leading global platforms and regional specialists, integrated into one delivery model — so the systems behind your operations are always best in class.

Regional presence

Our Locations

Delivery hubs across the Gulf and the Levant, run as one connected team — so the work moves with your business rather than around it.

See all our locations

Insights & analysis from our teams

Read Our Blog

View all articles

Life at Synergi

Recent From Instagram

Conversations for people who run businesses

The Synergi Executive Podcast

Senior leaders unpack the decisions behind stronger operations across MENA.

Practical perspectives on leadership, shared services, BPO, and operational transformation, grounded in real-world experience.

Executive series Leadership · Strategy · Operations
Explore the Podcast
Synergi Executive Podcast Series Image
Business media · MENA

Make the work behind You

Make the work behind growth easier to run.

Synergi runs the functions behind your growth — customer support, HR, finance, procurement, project management, marketing, and IT — for growing companies, with outsourcing delivery tailored to how you operate.

Start a Conversation

No generic package. Start with what your business needs next.