Run, not just advised
UAE clients keep us to run the function: payroll cycles, HR helpdesks, recruitment pipelines and procurement transactions, under agreed service levels - with consulting and augmentation wrapped around it where needed.
United Arab Emirates
BPO Services in the United Arab Emirates
Finance, HR, payroll, procurement and technology functions run for organizations across the Emirates - by a team incepted in the UAE, with its leadership in Abu Dhabi and delivery onshore and offshore.
United Arab Emirates
What UAE organizations outsource first
Most of our UAE engagements begin the same way: a growing organization whose support functions have not kept pace with it. A holding company adds entities faster than its payroll can absorb them; a government-mandated authority stands up operations before it has an HR team; a hospitality group opens outlets on rosters and spreadsheets.
Synergi was incepted in the UAE in 2023 and runs engagements here across HR and payroll, recruitment, accounting, procurement, technology and marketing - delivered as consulting, manpower augmentation or full outsourcing, and usually as more than one of the three.
The deepest track record is in HR and payroll: running end-to-end payroll for more than 750 people across a sovereign investor's portfolio, placing a dedicated on-site HR team inside an Abu Dhabi government entity, and building HR functions for hospitality groups and growing businesses.
Abu Dhabi base, every emirate served
Leadership sits in Abu Dhabi and engagements run across the Emirates, onshore and offshore, under UAE labour-law and regulatory compliance.
One engagement lead
Every engagement has a single accountable lead coordinating all functions under the client's governance and delegation of authority.
What we run
The functions UAE clients ask for first
Delivered as consulting, manpower augmentation or full outsourcing, and usually as more than one of the three.
Showing Human Resources.
Industries
Sectors we work in across the Emirates
Investment Holdings & Sovereign Portfolios
Multi-entity groups where payroll, HR and reporting have to hold across every vertical - run centrally, under group governance.
Government & Semi-Government
Mandated entities standing up operations at speed, with on-site teams under the entity's own governance and delegation of authority.
Hospitality & F&B
Roster-heavy, high-turnover operations where HR systems, payroll and attendance have to work harder than anywhere else.
Retail & Consumer Brands
Recruitment operations and people processes for brands scaling across the Emirates.
Showing Investment Holdings & Sovereign Portfolios.
Why Synergi in the UAE
Home-grown, and still here
The UAE is where Synergi was incepted and where most of our delivery has happened. What clients get is a partner that designs the function, then actually runs it, at a size where the work gets senior attention.
Incepted in the UAE
Founded here in 2023, with the leadership team in Abu Dhabi and engagements running across the Emirates since.
The deepest delivery record
Payroll for 750+ staff across a sovereign portfolio, an on-site HR team inside a government entity, and HR transformations across hospitality - most of our case studies are UAE engagements.
Compliance built in
Payroll and people processes run under UAE labour law and each client's own governance, with audits and compliance reporting as deliverables, not afterthoughts.
Scales with the engagement
Consulting, manpower augmentation and full outsourcing are one relationship at three sizes, delivered onshore and offshore - and UAE engagements often start with one function and add others.
Showing reason 1: Incepted in the UAE.
Case study
Payroll outsourcing across a sovereign investor's portfolio
Several semi-government entities within a sovereign investor's portfolio
End-to-end payroll, personnel services and compensation management for more than 750 full-time resources across multiple verticals - the entire payroll lifecycle, from initiation to posting, in compliance with UAE labour law, with a centre of excellence driving continuous improvement.
Scope of work
- Regular and ad-hoc end-to-end payroll process management
- Compliance assurance and payroll audits
- Management of staff compensation elements and queries
- Centre of excellence for process enhancement and standardization
Questions
Questions we are asked about outsourcing in the UAE
Do you deliver on-site in the UAE or remotely?
Both, engagement by engagement. Some clients take a dedicated on-site team inside their own offices, under their governance; others run with our offshore delivery centres coordinated by one engagement lead. Most engagements combine the two.
Can you run payroll in compliance with UAE labour law?
Yes - that is the core of our largest UAE engagement: the full payroll lifecycle for more than 750 people, run in compliance with UAE labour law and each entity's own policies, with audits and compliance reporting as standing deliverables.
We are early-stage and have no HR function at all. Where do you start?
That is a common UAE starting point. We stand up the basics first - policies, payroll on agreed cycles, an HR helpdesk and recruitment support - then add systems and reporting as the organization grows. One of our case studies covers exactly this journey for an Abu Dhabi business.
Which functions can be combined in one engagement?
Any of the six we run: HR, accounting, procurement, technology and AI, marketing and project management. UAE engagements often start with one function and add others under the same engagement lead.
Make the work behind You
Make the work behind growth easier to run.
Synergi runs the functions behind your growth — customer support, HR, finance, procurement, project management, marketing, and IT — for growing companies, with outsourcing delivery tailored to how you operate.
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