ERP Implementation
Our specialists implement, manage and enhance your enterprise resource planning environment, including SAP, so operations run on one system and improvement is continuous rather than occasional.
Our Services
Technology & AI
We deliver robust technology solutions that empower your operations, improve user experience, and ensure compliance.
What we do
Nine technology capabilities, run as one function
Delivered as
- Consulting
- Manpower Augmentation
- BPO
Custom AI Applications
Applications built for a specific job in your business rather than bought off a shelf, scoped against a process that is genuinely repetitive and measured against what it was meant to save.
AI-Enabled Business Process Automation
The manual steps between your systems automated, so work moves without someone rekeying it. We map the process first, then automate what is stable enough to stay automated.
Service Desk and End-User Support
We provide responsive technical assistance to resolve user issues quickly and efficiently. The service desk ensures smooth operations and minimal downtime across your organization.
On-Premises and Cloud Managed Services
Whether your infrastructure is hosted locally or in the cloud, we take care of system management, monitoring, and optimization to ensure high performance, security, and reliability.
Regulatory Compliance
We ensure your IT systems adhere to all relevant industry regulations and data protection requirements. This reduces operational risk and keeps you audit-ready at all times.
Procurement Support
We guide you in selecting and sourcing the most suitable technology tools and platforms, ensuring they align with your business goals and deliver long-term value.
IT Managed Services
The whole IT function run to an agreed service level rather than staffed in-house: estate, vendors, patching and support held together by one team accountable for it.
Collaboration Tooling
We implement and manage digital collaboration platforms that enhance productivity, streamline communication, and support hybrid and remote work environments effectively.
How we work
From assessment to action
Our methodology pairs data-driven diagnostics with disciplined project management, turning insights into structured, milestone-led execution.
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Assess
An assessment and process evaluation of the function as it runs today.
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Design
Target operating model, location strategy and a technology enablement report.
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Build
Business case and financial model, then the team, tooling and governance to deliver it.
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Operate
Milestone-led execution with reporting, and a transfer path when you want it back.
Case study
HRMS sourcing and implementation across two GCC markets
A mid-sized construction and engineering firm operating in Kuwait and Saudi Arabia
A construction group undergoing organisational transformation needed an HRMS chosen, configured and integrated with its ERP across two countries - deployed cloud-based, with API connectivity for attendance and payroll, and role-based access for more than 500 staff.
Scope of work
- Cloud HRMS platform deployment with modular architecture
- Integration with the Microsoft Dynamics 365 ERP
- Data migration and configuration across two countries
- Role-based access and mobile self-service for 500+ staff
Why Synergi
Why Companies Choose Synergi
Synergi is more than just an outsourcing provider; we are a trusted partner to businesses across the region and beyond. By combining international standards with regional expertise, we help keep business processes secure, efficient, and compliant.
Experience across multiple markets
Regional context informs how teams, controls, and delivery models are designed.
Customized outsourcing strategies
Each operating model is shaped around the organization, its maturity, and its priorities.
Compliance with local regulations in every market
Governance and local requirements are built into processes and delivery controls.
Flexible operations that grow with your business
Consulting, manpower augmentation, and BPO can scale as requirements change.
Showing reason 1: Experience across multiple markets.
Questions
Technology and AI, answered
How do we engage Synergi — as consultants, as staff, or as a managed service?
All three. Every service line is delivered through one of three engagement types: Consulting, Manpower Augmentation, or full Business Process Outsourcing. Which one fits depends on whether you need expertise, capacity, or an outcome you no longer want to run yourself.
Do we have to replace the systems we already run?
No. We work inside the systems you already own. Where there is no system, or the current one is holding the function back, selection, implementation and configuration are handled as part of the engagement rather than as a separate project.
How does an engagement start?
In four steps. An assessment of how the function runs today; a target operating model, location strategy and technology enablement report; the business case and then the team, tooling and governance to deliver it; then milestone-led execution with reporting against plan.
Where are the delivery teams based?
Our clients are in the GCC. The team delivering for them works from five locations, onshore and offshore: Abu Dhabi, Riyadh and Doha in the Gulf, plus Beirut and Bucharest. Work can be delivered on site at your premises, from a Synergi centre, or as a blend of the two.
Make the work behind You
Make the work behind growth easier to run.
Synergi runs the functions behind your growth — customer support, HR, finance, procurement, project management, marketing, and IT — for growing companies, with outsourcing delivery tailored to how you operate.
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