Selection
Requirements gathered from the processes that will actually run on the system, then a shortlist and a recommendation on evidence rather than on whichever vendor called first.
Our Solutions
Systems Implementation
ERP, HRMS and business-application implementations led end to end, from selection through configuration and integration to the first clean period-end after go-live.
What it covers
What a systems implementation covers
Delivered as
- Consulting
- Manpower Augmentation
- BPO
Configuration
The platform built around the agreed processes rather than around its own defaults, with a modular architecture that can take the next function without a rebuild.
Integration
The connections that make the data one set of numbers instead of several: HR to finance, payroll to the general ledger, and the reporting layer on top.
Data migration
What comes across, what is archived, and how the two are reconciled and signed off before anyone goes live on them.
Training and adoption
The people who will use the system are trained on the processes they will actually run, not on a generic product tour.
Hypercare
The weeks after go-live, when a system either beds in or quietly gets worked around. Someone accountable is still on the engagement.
How it runs
How an implementation runs
Led end to end by our own project management, from global SAP programmes to transformation office management.
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Select
Requirements, shortlist, demonstrations against your own processes, and a recommendation with the reasoning attached.
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Configure and integrate
Build the platform around the agreed processes and connect it to what it has to live alongside.
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Migrate and test
Move the data, reconcile it, and test the end-to-end process rather than the screen.
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Go live and hypercare
A dated cutover, then real support through the first cycles until the numbers come out right without help.
Case study
A cloud HRMS, integrated with the finance system
A UAE organisation replacing manual HR administration
The client needed its HR needs assessed and a tailored HRMS implemented across time and attendance, mobile self-service and full integration with its existing ERP.
Scope of work
- Implementation of a cloud-based HRMS platform with a modular architecture
- Time and attendance tracking
- Mobile employee self-service
- Seamless integration with Microsoft Dynamics 365 ERP, for unified data flow across HR and finance
Why Synergi
Why Companies Choose Synergi
Synergi is more than just an outsourcing provider; we are a trusted partner to businesses across the region and beyond. By combining international standards with regional expertise, we help keep business processes secure, efficient, and compliant.
Experience across multiple markets
Regional context informs how teams, controls, and delivery models are designed.
Customized outsourcing strategies
Each operating model is shaped around the organization, its maturity, and its priorities.
Compliance with local regulations in every market
Governance and local requirements are built into processes and delivery controls.
Flexible operations that grow with your business
Consulting, manpower augmentation, and BPO can scale as requirements change.
Showing reason 1: Experience across multiple markets.
Questions
Questions we are asked about systems implementation
Do you sell the software?
No, and that is deliberate. We are not a reseller for any vendor, so the selection stage can recommend the system that fits rather than the one we are paid to place. We have implemented Oracle HCM, Microsoft Dynamics 365, Menaitech, Zoho Books and SAP among others.
How long does an implementation take?
It depends on the number of entities, the state of the data and how much process change comes with it. As a reference point, an HRMS deployed across two GCC countries for around 500 employees ran about two months from needs analysis to go-live readiness.
What happens to the data we already have?
It is migrated in a structured pass, whether it currently lives in a legacy system or in spreadsheets. Organisational hierarchy, roles and the authority matrix are configured to reflect the structure you are moving to, not only the one you have.
Who trains our people?
We do, before go-live, separately for administrators and for managers. Adoption is part of the engagement rather than an afterthought — a system nobody uses is a failed implementation whatever the configuration looks like.
What is hypercare?
The period immediately after go-live when the team is still learning the system and the first real transactions are running through it. We stay on it through the first clean period-end, which is the point at which an implementation is genuinely finished.
Make the work behind You
Make the work behind growth easier to run.
Synergi runs the functions behind your growth — customer support, HR, finance, procurement, project management, marketing, and IT — for growing companies, with outsourcing delivery tailored to how you operate.
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