Privacy Policy

Synergi is committed to the responsible handling and protection of personal data through our compliance with this Privacy Policy.

This Policy provides information about how Synergi handles and protects personal data that is collected from you when you visit our website and how we look after it. It also describes your privacy rights, how you can access your personal data and update it.

Please read our Privacy Policy carefully. It is important that you check frequently to see if there have been any updates to our Privacy Policy. If we make changes which we consider to be important, we will place a notice on this website, and/or contact you to let you know.

We collect, use, disclose, transfer, and store personal data when needed to carry out our business activities as described in our Privacy Policy. By accessing and using our website, you acknowledge that you have read, understood and agreed to the terms of this Policy.

 

Collection of Information

Data security is our main priority; therefore, we only process minimal user data to customize your visit to the site. Information collected is automatically used to only identify potential cases of misuse and establish statistical information regarding the usage and traffic of the site. This statistical information is not otherwise aggregated in such a way that would identify any user of the system.

Use and Processing of Collected Information

We assume dual roles as both a data controller and a data processor when handling personal information, unless we have entered into a data processing agreement with you, in which case your role as the data controller would be established, and we would act as the data processor.

However, our role may vary depending on the specific situation involving personal information. When we request your personal information to facilitate your access and use of the site, we act in the capacity of a data controller since we determine the purposes and means of processing personal information.

Conversely, when you submit personal information through the site, we function as a data processor. We do not own, control, or make decisions about the submitted personal information, and we process such personal information only in accordance with your instructions. In such instances, you are considered the data controller responsible for providing us with personal information.

Processing your personal information is contingent on a variety of factors, including your location and if one of the following applies:

• You have given your consent for one or more specific purposes;
• provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which you are subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
• processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of personal information is a statutory or contractual requirement.

Disclosure of Information

Synergi shares or discloses information we collect about you when necessary. When we share personal information, we do so in accordance with applicable law. We may share your information with our affiliates, contracted companies, and service providers in the context of the management of Synergi and its operations.

We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We will share personal information only when we believe it is required from service providers’ side to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

Retention of Information

Synergi will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including complying with our legal requirement to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law up to a maximum of 6 months.

We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, we seek to securely delete or destroy your personal information.

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information. For a description of Do Not Track protocols for browsers and mobile devices, or to learn more about the choices available to you, visit: internetcookies.com

Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. In addition, we limit access to your information to those employees, agents, contractors, and other third parties who have a business need to know.

However, while we strive to protect your personal information, you acknowledge that:

• there are security and privacy limitations of the internet which are beyond our control;
• the security, integrity, and privacy of any and all information and data exchanged between you and our website cannot be guaranteed;
• any of such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

 

Data Breach

In case of security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a risk of harm to the user because of the breach or if the law otherwise requires notice. We will send you an email in that case.

Changes and Amendments

It is important that you check frequently to see if there have been any updates to our Privacy Policy. If we make changes which we consider to be important, we will place a notice on our website, and/or contact you to let you know. An updated version of this Policy will be effective immediately upon the posting of the revised policy unless otherwise specified.

Acceptance of This Policy

You acknowledge that you have read and agreed to all terms and conditions of this Policy. By accessing and using our website and submitting your information, you agree to be bound by this Policy.

Contacting Us

If you have any questions or concerns about our practices regarding the handling and protection of personal data or your personal data choices, please contact us using the details below:

Mina Street, Office 1001 UAE, P.O Box 107062