In collaboration with the ICXI, Synergi is an implementation partner for customer experience practices and promoting employee wellbeing, thus delivering exceptional value to businesses in these regions. The ICXS 2019, IDCXS 2022, and IEHWS 2023 standards provide comprehensive frameworks for organizations to assess, improve, and benchmark their customer experience and employee wellbeing initiatives, ensuring a consistent and high-quality experience for customers and a supportive environment for employees.